Supplier onboarding exceptions referral brief: a fill-in template with a completed example

Short answer

A company introduction about supplier onboarding exceptions should be a short brief the supplier operations head can forward to the signatory without editing. It describes the company's size, the business task, the record classes, the systems and their start years, how many cases are paused each year and how many join by ID, who owns the records, who can authorize a licensing discussion, and any dated access deadline. It carries no supplier names, tax forms or screening results.

Visual briefFull-size diagram
Eight blank prompt tiles (headcount, portal since, screening since, paused a year, trace by ID, owner, signer, portal end) fill with Illustrative answers one at a time, finishing with a check mark beside no supplier names, tax forms or screening results.
Illustrative: the answers describe a fictional 780-person medical supply distributor.

This template is part of the supplier onboarding exceptions guide. Use the blank version below in a short call with the supplier operations head, then compare it with the completed example.

Before you fill anything in

The brief works because it is limited. An executive reading it should understand in a minute what history exists and why now, and a compliance lead reading it should find nothing that worries them.

Keep three habits:

  • Ask about records, never for them. "Roughly how many requests a year are paused?" is a good question. "Can you send me a few examples?" is not.
  • Let each owner speak for their system. Screening answers come from compliance and TIN answers from AP, even if supplier operations relays them.
  • Write the gaps down. "Screening before 2020 linked by name only" is useful. A blank or a guess is not.

The client opportunity brief generator can help draft the covering note once the fields are settled.

The fill-in template

Copy the table and replace each prompt with the owner's answer.

FieldPromptAnswer
CompanySector, full-time headcount at peak (contractors excluded), countryTo fill
Business taskOne sentence on how paused onboarding requests are resolved and recordedTo fill
Record classesWhich exist: requests, duplicate-check results, screening dispositions, document requests, TIN check results, bank verification notes, acceptance notesTo fill
Systems and start yearsSupplier portal, screening or GRC tool, tax or AP tool, ERP vendor masterTo fill
Paused casesAbout how many requests a year are paused, and the top reasonsTo fill
Reconstruction countOf ten older paused cases, how many trace by ID, how many by name, how many lack a reasonTo fill
Record ownerWho runs supplier setup day to dayTo fill
Authorized contactThe executive who can approve a licensing discussionTo fill
ConsultedCompliance, tax, counsel, a sponsorTo fill
Access deadlineA dated portal contract end, tool retirement or ERP changeTo fill
Open questionThe one thing nobody yet knows about the historyTo fill
Not sharedConfirm: no supplier names, tax forms, screening results, exports or loginsTo fill

The reconstruction count is the field most briefs skip, and it says more about the history than any other line. The system map for onboarding records explains how to ask for it.

The completed brief (Illustrative)

The distributor below is fictional, and every figure is invented to show useful precision.

FieldAnswer
CompanyMedical and surgical supply distributor, about 780 full-time employees at peak, Canada and the United States
Business taskResolving onboarding requests paused for likely duplicates, screening hits or missing documents, and recording why each was accepted or rejected
Record classesRequests, duplicate-check results, screening dispositions, document requests, TIN check results, bank verification notes, acceptance notes
Systems and start yearsSupplier portal since 2018; screening tool since 2020; ERP vendor master since 2011
Paused casesAbout 300 a year; most often near-duplicate names, then missing tax forms, then screening hits
Reconstruction countOf ten cases from 2021, eight traced by ID and two needed a name match; one of the ten had no recorded reason
Record ownerDirector of supplier operations
Authorized contactCEO
ConsultedCompliance lead and AP tax manager
Access deadlinePortal contract ends when the replacement goes live, scheduled in the contract for next spring
Open questionWhether screening dispositions from before 2020 were kept when the previous tool was retired
Not sharedConfirmed: no supplier names, tax forms, screening results, exports or logins

Notice what makes it work. The reconstruction count shows which years join cleanly, the deadline comes from a contract rather than a project plan, and the open question is stated instead of hidden. Why near-duplicate names make the hardest cases is shown in the worked exception example.

Why these fields and not others

Each field answers a question SourceX asks early. The duplicate-check row matters because portals differ in what they check: SAP's Ariba documentation says approvers see existing suppliers that match a request so they can deny duplicates, but no duplicate checks run against deactivated suppliers. The screening row matters because OFAC's Sanctions List Search treats scores below 100 as potential matches and leaves thresholds to each user, so every company's dispositions reflect its own judgment. The TIN row matters because IRS TIN Matching returns a result code, and a stored code is stronger evidence than a ticked box.

Fields not on the template, such as supplier counts by category or spend, can wait. They rarely change whether an introduction makes sense.

Sending it, and what the reward depends on

Hand the finished brief to the supplier operations head to forward; do not send it to the executive yourself unless asked. For tone, see the warm introduction brief for a business owner. The licensing authority decision tree helps confirm the signer. Related record sets are covered under procurement and vendor workflows and supplier expediting.

The introduced company needs 50+ full-time employees at peak (contractors excluded), documented operating history, rights to license and an authorized contact. Companies in the U.S., Canada and the EU qualify, as do companies in the UK, Australia, New Zealand, India, Singapore, South Africa, Latin America, the UAE and Saudi Arabia when at least 90% of the data is in English. Unknown until SourceX reviews it: which records can be licensed after compliance and tax review, how supplier identities would be de-identified, buyer interest and any offer.

Your reward is calculated on what SourceX actually pays the company and funded separately, never deducted from the company's payment. Illustrative only: a $120,000 Actual Supplier Payout would mean a $30,000 reward. See how rewards work; more sectors are on the industries hub.

Next step

Refer a company. Earn up to $100,000. Default reward: 25% of Actual Supplier Payout, capped at $100,000 cumulatively per referred company. Eligibility and payment conditions apply, and a signed Schedule A or addendum can differ. A lead, meeting or signature alone does not trigger payment.

When the brief has a named signer, a reconstruction count and a dated deadline, register as a partner, check the company against who qualifies and read the program terms before you submit it.

  1. Step 1Share your linkSend your personal link to a company you know.
  2. Step 2Company appliesThe company applies itself at /apply.
  3. Step 3Company signs and is paidThe company signs, delivers its data and is paid by SourceX under its agreement.
  4. Step 4You get your rewardYour 25% of the actual supplier payout. A reward becomes payable after SourceX has paid the referred company under its signed agreement and the payout conditions in the program terms are met, including finance approval and your tax and payment details.

Common questions

Should the brief say which screening tool the company uses?

A plain product label is fine if the compliance lead agrees, because it helps SourceX judge how dispositions are stored. Never include screening results, hit details or supplier names.

Is a company with only a few years of portal history worth briefing?

Often yes. Write the years honestly, including what came before the portal. SourceX does not publish a minimum, and the depth of the recorded reasons can matter as much as the span.

Sources

  1. help.sap.com/docs/ARIBA_SOURCING/f081c6c38fb7466a84d746a7…
  2. ofac.treasury.gov/faqs/249
  3. irs.gov/tax-professionals/taxpayer-identification-nu…
  4. refer.sourcex.si/terms

Free resources

Know a company with valuable proprietary data?

Become a referral partner, get your link and introduce the company’s CEO (in an owner-run company, usually the owner). Referral partners can join from most countries. We can't work with partners in countries or regions under U.S. sanctions or on U.S. restricted-party lists. The companies you introduce should be based in the U.S., Canada and the EU, or in the UK, Australia, New Zealand, India, Singapore, South Africa, Latin America, the UAE and Saudi Arabia with at least 90% of their data in English.

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