Time write-off review, a worked hard case: one task, two projects, one charge code

Short answer

The records that explain a time write-off exception are the original time entry with its narrative, the project and budget it hit, the pre-bill write-off proposal, the reviewer's reason, the reversal and replacement lines, and the invoice the client accepted. The write-off amount alone shows a loss; the sequence shows a judgment about who the work was for. The Illustrative case below walks through one disputed entry step by step, then shows how to spot similar cases at a client.

Visual briefFull-size diagram
A case timeline in which a 12-hour entry on project A branches at the write-off proposal into a review, then splits into 5 hours billed to project A, 5 hours moved and billed to project B and 2 hours written off, each step appearing with the record it left.
Illustrative case for a fictional 140-person engineering consultancy; hours and roles are invented.

This worked case is part of the time write-off review hub.

The hard case: 12 hours, two projects, one code (Illustrative)

Fictional, written for this page. A 140-person engineering consultancy runs two projects for the same client: a warehouse retrofit (project A) and a sister-site study (project B), each with its own budget and purchase order.

A senior engineer spends 12 hours on a structural load review whose results feed both projects. The time tracker lets her pick only one project, so she logs all 12 hours to project A with the narrative "Load review, racking and mezzanine, used for both sites." Nothing she did was wrong. The system simply had no way to record work that served two budgets.

That is what makes it a hard case. The entry is accurate, the narrative is honest, and the project is still over budget for a reason nobody on project A caused.

Decision by decision: who acted and what they wrote down

  1. The engineer logs the time. Record left: one approved entry of 12 hours on project A, with a narrative that names both sites. Free-text descriptions are a data type of their own, described in time entry narratives.
  2. Project A's manager proposes a write-off. At month end the hours push the project over budget, so the manager marks all 12 for write-off on the pre-bill. Record left: a pre-bill edit with the proposal, if the system keeps edit history.
  3. The practice operations head reviews. She reads the narrative, checks project B's scope and confirms the review was required by both. Record left: a reviewer note, often in the billing tool's comments or an email thread.
  4. She decides a split. 5 hours stay on project A and are billed; 5 hours move to project B and are billed; 2 hours of rework caused by an internal drawing error are written off. Record left: the decision with its reason, attached to the adjustment.
  5. Finance posts the change. Because the entry is already approved, finance reverses it and posts three replacement lines rather than editing it in place. In Microsoft's project accounting, an adjustment marks the original as Adjusted, creates a reversal and creates a new transaction; a correction journal for approved time works the same way. Record left: the reversed original plus three linked replacements.
  6. The invoices go out. The client's project leads for A and B each receive an invoice, so 10 of the 12 hours are billed and approved without query. Record left: two invoices and a note filed against the month's billing review.

Timing matters at step 5. Microsoft's documentation says an approved entry that is already on an invoice, even a draft one, can only be pulled back after a corrective invoice fully credits the original. Had this review happened after billing, the trail would also hold a credit note, usually in a different module.

The ledger after review

LineHoursProjectStatus after reviewWhat it proves
Original entry12AReversed, kept for historyWhat was logged and when
Pre-bill proposal12ASupersededThe first instinct: write it all off
Replacement 15ABilledShare of work for project A
Replacement 25BBilledWork moved to the second site's budget
Replacement 32AWritten off, reason recordedRework the client should not pay for

The totals reconcile: 5 plus 5 plus 2 equals the original 12. The story, though, lives in the first two rows, which most reports never show.

What the trail shows that an invoice cannot

The value sits between steps 2 and 4: a manager's proposal, a reviewer's reading of context, and a split that neither the time entry nor the invoice shows alone. Lose the reversed original or the reviewer's reason and the history shows three small entries with no story.

That shape, a starting problem, an authorized action and a checked outcome, is what makes exception records useful for AI training and evaluation, as described in exception handling data for AI agents. Procurement teams leave the same pattern in their approvals, covered in procurement approvals and exception workflows. Acquirers read the same lines for margin questions, as the diligence guide on utilization explains.

Recognizing the same pattern at a client

An accountant can spot firms whose history holds cases like this without opening a file. Listen for these signs:

  • Shared work across projects. The firm runs several projects per client, and staff sometimes say "the tool only lets me pick one".
  • Pre-bill reviews with a named reviewer. A practice operations head, billing partner or controller reads draft bills each month.
  • Reasons on adjustments. Write-offs carry a reason code or note, not just an amount.
  • Reversals kept. The time tracker or ERP posts reversals rather than overwriting approved entries.
  • Years of history in one place. The current system holds several years, or an old one is kept read-only.

Questions to ask the practice operations head, all metadata: Roughly how many entries are adjusted each month? Do pre-bill edits leave a history? Is a reason stored on each write-off? Which system holds the adjustments, and since when? The time write-off system map shows which IDs join the time tracker, ERP and billing.

Who to introduce, and what stays open

The practice operations head knows the records; a managing partner, CFO or COO usually decides whether the firm discusses licensing them. The who-can-license answer for write-off records covers that path. Client engagement letters may limit reuse of project detail, which is why rights are reviewed before anything is proposed.

The introduced firm needs 50+ full-time employees at peak (contractors excluded), a documented operating history, rights to license the records and an authorized contact. Companies in the U.S., Canada and the EU qualify, as do companies in the UK, Australia, New Zealand, India, Singapore, South Africa, Latin America, the UAE and Saudi Arabia when at least 90% of the data is in English.

Until SourceX reviews it, nobody knows whether buyers want write-off decisions, what client terms allow, what must be de-identified or whether there is an offer. SourceX licenses approved business data directly from companies for AI training and evaluation and manages the agreement, rights review, data preparation, delivery and payout. Partners sign the Channel Partner Agreement before submitting introductions, and the first valid introduction within the 90-day window is credited when the company submits a verified application. More for outside accountants sits on the page for accountants.

Next step

Refer a company. Earn up to $100,000. Default reward: 25% of Actual Supplier Payout, capped at $100,000 cumulatively per referred company. Eligibility and payment conditions apply, and a signed Schedule A or addendum can differ. A lead, meeting or signature alone does not trigger payment.

If a professional services client keeps the first entry after reversal and a reason on each write-off, register as a partner, check the firm against who qualifies and read the program terms before you introduce the practice operations head.

  1. Step 1Share your linkSend your personal link to a company you know.
  2. Step 2Company appliesThe company applies itself at /apply.
  3. Step 3Company signs and is paidThe company signs, delivers its data and is paid by SourceX under its agreement.
  4. Step 4You get your rewardYour 25% of the actual supplier payout. A reward becomes payable after SourceX has paid the referred company under its signed agreement and the payout conditions in the program terms are met, including finance approval and your tax and payment details.

Common questions

Why not just edit the approved entry instead of reversing it?

Many systems do not allow it once an entry is approved, and good practice keeps the original. Microsoft's project accounting, for example, marks the original as Adjusted and posts a reversal and a new line. The reversed original is what keeps the history readable.

Is a firm that writes off a lot of time a weak candidate?

Not on that basis. What matters is whether each decision carries a reason and an outcome. Frequent, documented reviews can make a richer history than a firm that rarely adjusts.

Do the hours have to be billed to count as an outcome?

No. A write-off with a recorded reason is also an outcome. The useful part is that the decision and its basis are written down and tied back to the original entry.

Sources

  1. learn.microsoft.com/en-us/dynamics365/project-operations/project…
  2. learn.microsoft.com/en-us/dynamics365/project-operations/psa/bul…
  3. learn.microsoft.com/en-us/dynamics365/project-operations/approva…
  4. refer.sourcex.si/terms

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