Enterprise data for training AI agents

AI agents that do business work need examples of that work: what a person saw, what they did in which system, and how it turned out. Licensed enterprise data supplies those examples from operating companies, including workflow histories, support tickets, screen recordings and the procedures teams follow.

Last updated October 3, 2026

Why enterprise data

Public agent benchmarks such as Mind2Web, WebArena and OSWorld contain hundreds to a few thousand tasks, built on consumer websites, simulated environments or crowdworker demonstrations. They’re good tests but thin training data for enterprise work.

Real company records add the parts agents struggle with: messy context, exceptions to policy, handoffs between people and systems, and outcomes that show whether the work was done right.

Relevant data

DataCategoryModalityAvailability
Task histories with context, actions and outcomes
Work items from request to completion, with each action taken and the result.
Operations and workflowsStructured data and textOn request
Screen recordings of real software workflows
Recordings and event logs of people completing real tasks in business software.
Operations and workflowsVideo and event logsOn request
Helpdesk ticket threads with resolutions
Multi-turn tickets with internal notes, tags, status history and the final resolution.
Customer supportText with structured metadataOn request
SOPs, runbooks and playbooks
Step-by-step procedures teams actually follow, with versions and owners.
Documents and knowledgeDocumentsOn request
Slack and Microsoft Teams workspace archives
Channel and thread history with reactions, files and bots over several years.
Chat and emailText and filesOn request
Accounts payable invoices with coding and approvals
Vendor invoices with GL coding, approval chains, exceptions and payment status.
Finance and accountingDocuments and structured dataOn request
Pull requests with code review threads
Diffs, review comments, requested changes, approvals and CI results for each change.
Software engineeringCode and textOn request
CRM pipelines with won/lost outcomes
Accounts, opportunities, stage changes and activities through to the final outcome.
Sales and CRMStructured data and textOn request

What to include in your request

  • The processes or job roles the agent should handle
  • The systems involved (for example ServiceNow, Salesforce, NetSuite)
  • Whether you need outcomes, step-level actions or both
  • Volume, history and how current the data must be
  • De-identification and exclusivity requirements

Questions

What data is best for training enterprise AI agents?

Records that capture the steps of real work and its outcome: task histories with actions and decisions, tickets with resolutions, and screen recordings of software tasks. Procedures (SOPs) add the rules the work was supposed to follow.

Can I get data from a specific industry?

Yes. Name the industry in your request; SourceX looks for companies in that industry that hold the data and can license it.

Need this data for a model?

Describe what you need: domain, volume, history, format and licensing terms. SourceX looks for companies that hold it and can license it.