Enterprise data for training AI agents
AI agents that do business work need examples of that work: what a person saw, what they did in which system, and how it turned out. Licensed enterprise data supplies those examples from operating companies, including workflow histories, support tickets, screen recordings and the procedures teams follow.
Why enterprise data
Public agent benchmarks such as Mind2Web, WebArena and OSWorld contain hundreds to a few thousand tasks, built on consumer websites, simulated environments or crowdworker demonstrations. They’re good tests but thin training data for enterprise work.
Real company records add the parts agents struggle with: messy context, exceptions to policy, handoffs between people and systems, and outcomes that show whether the work was done right.
Relevant data
| Data | Category | Modality | Availability |
|---|---|---|---|
| Task histories with context, actions and outcomes | Operations and workflows | Structured data and text | On request |
| Screen recordings of real software workflows | Operations and workflows | Video and event logs | On request |
| Helpdesk ticket threads with resolutions | Customer support | Text with structured metadata | On request |
| SOPs, runbooks and playbooks | Documents and knowledge | Documents | On request |
| Slack and Microsoft Teams workspace archives | Chat and email | Text and files | On request |
| Accounts payable invoices with coding and approvals | Finance and accounting | Documents and structured data | On request |
| Pull requests with code review threads | Software engineering | Code and text | On request |
| CRM pipelines with won/lost outcomes | Sales and CRM | Structured data and text | On request |
What to include in your request
- The processes or job roles the agent should handle
- The systems involved (for example ServiceNow, Salesforce, NetSuite)
- Whether you need outcomes, step-level actions or both
- Volume, history and how current the data must be
- De-identification and exclusivity requirements
Questions
What data is best for training enterprise AI agents?
Records that capture the steps of real work and its outcome: task histories with actions and decisions, tickets with resolutions, and screen recordings of software tasks. Procedures (SOPs) add the rules the work was supposed to follow.
Can I get data from a specific industry?
Yes. Name the industry in your request; SourceX looks for companies in that industry that hold the data and can license it.
Need this data for a model?
Describe what you need: domain, volume, history, format and licensing terms. SourceX looks for companies that hold it and can license it.