This tree belongs to the number porting failure resolution guide. It answers one narrow question: once you know a provider kept its failed-port history, whose yes starts the conversation.
Sorting a failed port by who created each record
One rejected business port, worked to activation, leaves records written by at least three different hands. Sort them before thinking about people, because the creator usually decides which branch of the tree a record follows.
| Record in the port file | Written by | Branch of the tree |
|---|---|---|
| Original port order and each supplement | The provider's provisioning team | Provider-owned: CEO decides |
| Service desk ticket and analyst notes | The provider's support staff | Provider-owned: CEO decides |
| Corrected submission and activation confirmation | The provider, on its order platform | Provider-owned: CEO decides |
| Customer service record copy | The losing carrier | Other-provider: counsel reads the terms |
| Rejection notice and reason code | The losing carrier | Other-provider: counsel reads the terms |
| Account holder name, address, account number | The end customer, held by the provider | Privacy limits: CPNI and de-identification |
| Orders placed for a reseller's customers | The provider, on a wholesale client's behalf | Contract: wholesale agreement decides |
Do not add the national porting database as an eighth row. Its administrator restricts the NPAC to authorized users for permitted purposes, so its contents are not any single provider's to put on the table.
Walking the tree from port desk to signer
Follow the questions in order. Stop at the first person who answers yes to branch 4.
- Does this person work ports or administer the platform? Port analysts, the order platform administrator and a migration consultant answer yes. They can tell you record classes, years and counts. Ask who runs provisioning.
- Does this person run provisioning? Usually the provisioning director. Ask them to convene, to bring in the CEO, and to say whether the order platform is being replaced. They become your working contact.
- Is the provider independent, part of a group, or in a wind-down? A group may hold authority at the parent. A provider closing down acts through its board; the board resolution guide shows how a board names who handles data assets.
- Can this person commit company records to an agreement? The CEO. This is the introduction.
- Has counsel heard about the other-carrier records and the wholesale clients? If not, the sponsor should bring counsel to the first call.
A common slip is treating branch 2 as the end of the tree. The convener's enthusiasm is necessary and not sufficient.
Branches where counsel or another party decides
Three branches turn amber, and the partner's job on each is to note that the branch exists, not to resolve it.
Other-carrier documents. The CSR copy and the rejection notice explain why a port failed, so they are central to the story. They also originate with the losing provider and may be governed by porting or interconnection agreements. Whether copies can sit in a licensed set is a legal reading.
Customer account details. Every order names the account holder and describes their lines. The FCC's CPNI rules, grounded in Section 222, oblige carriers to keep that customer information confidential and restrict sharing it without the customer's approval. A licensing decision cannot override those duties, so stripping or de-identifying these fields is settled by counsel first.
Reseller and wholesale work. When a provider sells lines through resellers, a third party sits between it and the end customer. Orders it placed for a reseller's customers may be governed by that wholesale contract. Note which share of rejected ports were wholesale, if the director knows; leave the rest to review.
Two providers, two answers (Illustrative)
Two fictional providers show how the same tree lands on different people. Neither describes a real company or deal.
| Tree question | 320-person regional business voice provider | 610-person fiber provider owned by an infrastructure fund |
|---|---|---|
| Who describes the records? | Port desk lead and platform administrator | Order management manager |
| Who convenes? | Provisioning director | Vice president of network operations |
| Who can say yes? | CEO, with general counsel | Fund-appointed CEO, after the board is informed |
| Other-carrier documents | Copies kept in a shared mailbox | Copies stored on the order platform |
| Wholesale share | Small, two reseller clients | Large, a wholesale arm with its own contracts |
| Likely starting scope | The provider's own orders, supplements and tickets | Same, minus wholesale orders until contracts are read |
The fund-owned provider is not distressed because its owner is weighing a data decision; licensing records is an ordinary choice for a healthy business, as the answer on whether selling data means a company is failing explains.
Open until SourceX's rights review
When the right executive agrees to talk, say plainly what nobody knows yet:
- Inclusion: which record classes and which years can be licensed once porting, interconnection and wholesale terms are read.
- Privacy work: what customer information must be removed or de-identified.
- Demand: whether AI labs and data users want failed-port histories when SourceX reviews them.
- Terms: whether any offer is made.
The provider needs 50+ full-time employees at peak (contractors excluded), documented operating history, rights to license and an authorized contact. Companies in the U.S., Canada and the EU qualify, as do companies in the UK, Australia, New Zealand, India, Singapore, South Africa, Latin America, the UAE and Saudi Arabia when at least 90% of the data is in English. Partners sign the Channel Partner Agreement before submitting introductions. Attribution goes to the first valid introduction within the 90-day window, credited when the company submits a verified application, and only one partner is credited per company. Why data rights matter explains why the review comes before any offer. When you know the signer, record them in the failed-port referral brief template; the cross-system map shows which systems the convener will be asked about. Other sectors with similar record chains are on the industries hub.
Next step
Refer a company. Earn up to $100,000. Default reward: 25% of Actual Supplier Payout, capped at $100,000 cumulatively per referred company. Eligibility and payment conditions apply, and a signed Schedule A or addendum can differ. A lead, meeting or signature alone does not trigger payment.
Once your convener has brought in the CEO and counsel knows about the other-carrier and wholesale records, register as a partner, check the provider on who qualifies and read the program terms before you make the introduction.