How to track declined and ineligible referrals respectfully: a minimal-identifier decline log with a reason code, a revisit trigger and a delete-by date, and no founder quotes

Short answer

Give each declined, ineligible or withdrawn introduction one row keyed by an internal code, and store only what the next decision needs: the stage where it ended, a reason code, where that reason came from, a revisit trigger and a delete-by date. Keep credit outcomes such as duplicates apart from fit outcomes, never copy the CEO's words or guess at SourceX's reasoning, and count every ending against a stated cohort that includes the companies still open.

Visual briefFull-size diagram
A split panel: on the left, fields a typical CRM note collects about a declined company, each marked with a cross; on the right, the six fields the decline row keeps, from an internal key to a delete-by date.
Illustrative record layout following the method on this page; the key and dates are invented.

The program-side view, how a reviewer codes reasons for declining introductions, is set out in the rejection reasons study. This page covers the fund's side: what a platform team keeps about companies that did not go forward, and what it deliberately leaves out.

Four endings that a decline report must not blend

"Declined" gets used for four different events. Each has a different decider and a different meaning for the company.

EndingWhat happenedWho decidedDoes it judge the company?
Ineligible at screenA published fit fact failed before any introduction: size, history, rights, location or languageThe fund's own screenNo; it is a dated fact with a trigger that can change it
Not creditedDuplicate review found an earlier application, relationship or valid introduction; any earlier lead, account or email countsSourceX, under the program termsNo; the company may still proceed with SourceX
WithdrawnThe CEO, or the relationship owner, chose not to go aheadThe company or the relationship ownerNo; it is a choice, logged without commentary
Declined in reviewSourceX decided not to proceed, for example because the records did not match a current programSourceXOnly for now; another program may suit the company later even though this one did not

Population. Every company the fund entered on its screen during one quarter, one row per company. Reporting period. Endings are dated when their source records them, and the whole cohort is read on one cutoff date. Denominator. All companies in the cohort, including those credited and those still open; a decline rate computed only over closed rows overstates how often things go wrong.

Two facts limit what any fund can know. Partners never receive access to other partners' records, applicant documents or confidential buyer information, so the reason you hold is the reason you were given. And the rewards page commits that when a reward is canceled because a referral turns out to be ineligible, the reason is always recorded, which gives the log a source to cite rather than a guess. A partner's view of one declined case is covered in understanding why a referral was declined.

A reason taxonomy that stores the least it can

Ten codes cover the endings above. Each names its source, so nobody mistakes a fund's inference for SourceX's decision, and each carries the plain words the relationship owner can use with the founder.

CodeEndingReason familySource of the reasonRevisit triggerWords for the founder
F1Ineligible at screenFull-time headcount at peak below 50, contractors excludedThe CEO's own answer, via the relationship ownerFull-time headcount passes 50"Not yet a fit on size"
F2Ineligible at screenOperating history too short or undocumentedThe fund's screenRecords span more years"Too early for this program"
F3Ineligible at screenLocation, or language below the 70% English rule where it appliesThe fund's screenA change in operations"Outside the current geography"
F4Ineligible at screenThe records belong to clientsMetadata conversationThe company builds its own records of this kind"The records are not theirs to license"
C1Not creditedSourceX already knew the companyThe portalNone needed"SourceX was already in touch"
W1WithdrawnThe CEO declined or pausedThe relationship owner's dated note, no quotesThe CEO raises it again"They chose not to go ahead"
W2WithdrawnThe relationship owner chose not to askThe fund's logThe relationship changes"Not ours to raise now"
R1Declined in reviewNo match with a current programThe portal or a SourceX messageProgram criteria change"Not a match for current programs"
R2Declined in reviewAnother reason, in SourceX's own wordsThe portal or a SourceX messageAs statedRepeat SourceX's wording, nothing added
UAnyNo reason sharedNoneAsk once, then leave it"No reason was given"

The row itself. Six fields do the work, and the company name is not one of them.

Keep in the shared logLeave out of every log
Internal key, such as D-26Q3-04; the name-to-key map stays with one named personThe company's name in any shared sheet
Stage reached, with the cohort quarterThe CEO's words, tone or reasons in their own phrasing
Reason code, from the taxonomy aboveExact headcount, revenue or other figures; pass or fail is enough
Source of the reason, with the date it was recordedDescriptions of records or systems beyond what the code says
Revisit triggerAnything learned from board packs or information rights
Delete-by dateSourceX messages pasted in, and guesses about why SourceX decided

The UK Information Commissioner's Office describes the data minimisation principle as holding personal data that is adequate, relevant and limited to what is necessary for the purpose, and expects organisations to review what they hold periodically and delete what they no longer need. A note about a CEO's hesitation is personal data; much of the rest is business information that still arrived in confidence. The six fields above serve one purpose, learning to screen and route better, and nothing in them would embarrass the founder if they read it. Confidentiality duties under the signed SourceX Channel Partner Agreement apply on top; the program terms say that agreement governs confidentiality.

Delete-by rule (this page's method). Delete a row when its revisit trigger fires and the company is screened again, or two years after the cohort quarter closes, whichever comes first. Keep the aggregate counts.

One quarter's endings, logged and reported (Illustrative)

Illustrative. A fund platform team screened 24 generic companies in one quarter; the codes, keys and counts are invented.

Six rows from the log.

KeyLast stage reachedCodeSourceRevisit triggerDelete by
D-26Q3-02ScreenF1The CEO's answer, via the relationship ownerFull-time headcount passes 502028-09-30
D-26Q3-05ScreenF4Metadata conversationOwn records of this kind2028-09-30
D-26Q3-09Permission askedW1Relationship owner's noteThe CEO raises it again2028-09-30
D-26Q3-11IntroducedC1PortalNone needed2028-09-30
D-26Q3-14CreditedR1PortalProgram criteria change2028-09-30
D-26Q3-17ScreenF3Metadata conversationA change in operations2028-09-30

The report that leaves the platform team. Ending families always appear with their counts. A family is broken into codes only when every code in it holds at least 3 companies, so no row can be traced back to one business.

Ending familyCompanies (of 24)Codes shown?
Ineligible at screen7No: F1 3, F2 1, F3 1, F4 2 stay internal
Withdrawn4No: W1 3, W2 1 stay internal
Not credited2Family only
Declined in review2Family only
Credited, still in progress6Not an ending
Open at cutoff3Not an ending

Two lessons come out of this quarter without naming anyone. Seven of 24 companies ended at the fund's own screen, before anyone contacted a CEO, which is the screen doing its job. And 2 of the 13 introduced companies were already known to SourceX, so from next quarter the relationship owner asks the CEO whether the company has been in touch with SourceX before the link goes out; what happens when two partners introduce the same company explains the duplicate path.

Keeping counts honest when cases are still open

  • An ending is final only when its source says so. The portal settles C1 and R codes, the relationship owner's note settles W codes and the fund's screen settles F codes.
  • Open is not an ending. The three open companies stay in the denominator and out of every decline count.
  • Returning companies get a new row. A company re-screened after its trigger fires starts again in the later cohort, and combined totals count it once.
  • Groups count once for the cap. For the reward cap, a parent and every subsidiary in its group are treated as a single company. Whether a sister company's earlier contact with SourceX affects credit is not settled in the published terms; SourceX decides it in duplicate review, so log what the portal shows.
  • Later cancellations move a row. If a reward is canceled because the referral turns out to be ineligible, take the recorded reason from SourceX, recode the row and keep the original date.
  • Unknown stays unknown. A row with code U is not quietly recoded from gossip; the question about well-documented companies that are still declined shows how many reasons sit outside a partner's view.

Telling the founder, and keeping the log out of deal files

The relationship owner tells the CEO what happened in the program's own words, offers the revisit trigger where one exists and adds no commentary. A founder who hears "not yet a fit on size; worth another look past 50 full-time employees" has been told something useful. A founder who hears "they rejected you" has been told something false. For harder conversations, explaining a mandate rejection without closing the relationship gives wording.

Keep the decline log out of investment files. An ending in a data-licensing program says nothing about a company's prospects as an investment, and the facts behind it reached the platform team through a relationship, not through diligence. Store the log apart from the deal CRM, limit it to the platform team and keep the key map with one person.

What the decline log teaches, without counting lost rewards

Never total "rewards lost to declines". None were earned: a reward exists only after SourceX has paid the company and the payment conditions are met, so an ending removes a possibility, not income, and annualizing that possibility manufactures a loss that never existed. Track instead what the log can prove: the share of endings caught at the fund's own screen, the share of introduced companies SourceX already knew, and how many ineligible rows came back when their trigger fired.

Methods note and the limits of a respectful log

Methods note. The endings and codes are built from the SourceX program terms (Version 2026-10-22.2, since replaced by version 2026-11-04), the rewards page and the who-qualifies page, checked 2026-10-26, and the minimisation rule from the ICO's guidance. The quarter is invented to show the counting. The log measures how a fund's screened companies ended and who decided; it does not measure record quality, demand or what any license would have paid, and SourceX has not published decline-reason figures for this program.

The limits:

  • Coarse reasons. A portal reason can be short, and code U will never be empty.
  • Suppression costs insight. With fewer than 3 companies per code, small quarters show only family totals. Pool several quarters before breaking codes out.
  • Reported, not verified. A W1 row records what the relationship owner was told, not the CEO's real reasons.
  • Deletion loses history. After the delete-by date only counts survive, so record each quarter's lessons in the report itself.
  • Moving criteria. SourceX applies each program's own criteria, so an R1 ending from one quarter can be a fit later.

Screening that prevents avoidable endings

Most F codes are avoidable with a short metadata conversation before anyone approaches a CEO. Check that full-time headcount reached 50+ at peak without counting contractors, that the operating history is documented, that the rights to the records are the company's own rather than its clients', and that there is an authorized contact. Companies in the U.S., Canada and the EU qualify, as do companies in the UK, Australia, New Zealand, India, Singapore, South Africa, Latin America, the UAE and Saudi Arabia when at least 70% of the data is in English. The CEO is the person who authorizes a licensing discussion and signs for the company, and an introduction made without the decision maker's knowledge is usually not a fit.

Questions stay descriptive (record types, rough volume, years covered, the system and its administrator); no one asks for files, samples or logins. What only SourceX's review can answer, whether the records match a current program and whether contracts limit their reuse, is why R codes exist at all. Anyone who submits must have signed the Channel Partner Agreement first; a partner who signed the version titled "Channel Partner Non-Circumvention and Non-Disclosure Agreement" remains bound by it as signed. More measurement pages sit in the guides hub.

Next step

Refer a company. No cap on rewards. Default reward on a company's first qualifying transaction: the greater of $50,000 plus 5% and 15% of Actual Supplier Payout, with no cap; further qualifying transactions first agreed within 12 months of the first Closing pay 15%. Eligibility and payment conditions apply, including the USD 100,000 Minimum Transaction, and a signed Schedule A or addendum can differ. A lead, meeting or signature alone does not trigger payment.

Once your screen catches the avoidable endings before a CEO is ever asked, register for a partner link, check each remaining company against who qualifies and read the program terms on duplicates before the first introduction.

Keeping a respectful decline log is referral housekeeping; evaluating SourceX as a company to invest in is a separate decision, supported by investor materials available on request through the SourceX investor overview.

This article is for information only and is not an offer to sell or a solicitation of an offer to buy securities. Any offering by SourceX is made only to verified accredited investors through its offering documents.

  1. Step 1Share your linkSend your personal link to a company you know.
  2. Step 2Company appliesThe company applies itself at /apply.
  3. Step 3Company signs and is paidThe company signs, delivers its data and is paid by SourceX under its agreement.
  4. Step 4You get your rewardthe greater of $50,000 plus 5% and 15% of the actual supplier payout, with no cap. A reward becomes payable after SourceX has paid the referred company under its signed agreement and the payout conditions in the program terms are met, including finance approval and your tax and payment details.

Common questions

Should a fund keep the company's name on a declined row at all?

Keep it once, in a key map held by one person, and use the internal code everywhere else. The shared log then teaches the team what it needs without turning into a list of companies that did not make it.

Is a duplicate a decline?

No. A duplicate means SourceX already had an application, a relationship or an earlier valid introduction for the company, so no later partner is credited. The company may still go ahead with SourceX, and the log records it as a credit ending, not a judgment.

How long should a declined row be kept?

This page's method keeps it until the revisit trigger fires or two years after the cohort quarter closes, whichever comes first, and keeps only the aggregate counts after that. Your firm's own retention rules and duties come first.

Sources

  1. refer.sourcex.si/terms
  2. refer.sourcex.si/rewards
  3. refer.sourcex.si/who-qualifies
  4. ico.org.uk/for-organisations/uk-gdpr-guidance-and-resou…
  5. sourcex.si/investors

Free resources

Know a company with valuable proprietary data?

Become a referral partner, get your link and introduce the company’s CEO (in an owner-run company, usually the owner). Referral partners can join from most countries. We can't work with partners in countries or regions under U.S. sanctions or on U.S. restricted-party lists. The companies you introduce should be based in the U.S., Canada and the EU, or in the UK, Australia, New Zealand, India, Singapore, South Africa, Latin America, the UAE and Saudi Arabia with at least 70% of their data in English.

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