Sales call recordings linked to deal outcomes

One call: recording, speaker-labeled transcript, the deal stage at the time, the linked opportunity and its final outcome, with amounts banded or removed.

{
  "call_id": "S-4471",
  "stage_at_call": "discovery",
  "participants": [{"id": "rep_12", "role": "rep"}, {"id": "p_908", "role": "prospect"}],
  "opportunity_ref": "O-2207",
  "final_outcome": "won",
  "deal_size_band": "50k-100k",
  "transcript": [
    {"speaker": "p_908", "start": 61.2, "text": "Our main issue is reconciling invoices across three entities."}
  ]
}

Sales and negotiation agents

Learn from conversations with known results.

Outcome prediction

Link what was said to whether the deal closed.

Call notes and next steps

Generate summaries and follow-ups from real calls.

Agreed with the supplier before any work begins. Typical requirements include:

• Recording notices and prospects’ consent respected
• Prospect names and companies pseudonymized; deal amounts banded
• Contact data from enrichment vendors excluded where its license forbids reuse

Every dataset has a documented owner and confirmed licensing rights. See data governance on sourcex.si.

• Every call linked to an opportunity
• Multi-call deal histories
• Screen-share video for demos, where consent allows

Public sets such as CallCenterEN and Fisher English Training Speech are useful references, but limited as enterprise training data. The calls and meetings category page compares them with licensed data.

• B2B software companies
• Financial services firms
• Staffing and recruiting firms
• Freight brokers

• CRM pipelines with won/lost outcomes

  Accounts, opportunities, stage changes and activities through to the final outcome.

• Outbound sequences with replies and outcomes

  Prospecting emails and follow-ups with real replies, meetings booked and deals created.

• Contact-center call recordings with transcripts

  Inbound and outbound service calls with transcripts, disposition codes and handle times.

• Software industry page on sourcex.si
• Financial services industry page on sourcex.si
• Recruiting and staffing industry page on sourcex.si