Before you reject a software subscription in chapter 11: the export checklist
Before rejecting a software subscription under section 365, export the records it holds, verify the export, confirm the vendor's retention terms and set the rejection effective date after the export is done. Rejection usually ends access quickly, and a short export step keeps years of records available for the sale, the wind-down or a SourceX license.
Why export comes before rejection
Rejecting a software subscription under section 365 is one of the fastest cost cuts in a chapter 11 case, and one of the easiest ways to lose years of records. With court approval the debtor can reject an executory contract; rejection is treated as a breach that gives the vendor a claim for damages, the subscription stops, and so does access to everything stored in the platform.
Three features of practice make the loss easy:
- Omnibus rejection motions can cover dozens of contracts at once, prepared by people who never used the systems.
- Courts sometimes approve rejection effective as of an earlier date, so access can be gone by the time the order is entered.
- The employees who knew what each system held have often left before the motion is filed.
In a chapter 7 case, executory contracts the trustee does not assume within the statutory period are deemed rejected, so the same risk arrives on a timer.
The data belongs to the debtor, not the vendor, but the vendor's terms decide how long it stays retrievable after termination. A short export step before rejection keeps the records available for the sale, a wind-down, litigation and a possible license.
The pre-rejection checklist
Run it for every software contract on the proposed rejection schedule, and keep the completed list with the motion papers.
Identify what each system holds
- Name the person who used the system most, even if that person has left.
- Record the types of records the system holds and the year they start.
- Flag any system that holds the only copy of its records, with no backup or integration elsewhere.
- Note records that belong to clients, and any health or consumer personal information.
Export and verify
- Request a full export in native and open formats, including attachments, comments, metadata and change history.
- Export the admin and audit logs that show when records were created and by whom.
- Open the export, compare record counts with the live system and spot-check both old and recent items.
- Hash the files, log who exported them and when, and store them in estate-controlled storage.
Retain and time the rejection
- Get the vendor's post-termination retention and deletion terms in writing.
- Suspend auto-deletion and retention policies before the effective date.
- Ask counsel to set the rejection effective date after the export is verified, not retroactively to an earlier date.
- Compare the cost of a cheaper archive or read-only plan with outright rejection.
- Put the final month's charges and any export fees in the budget the lender has approved.
Record the result
- Add each export to the records inventory and to the information given to the US Trustee and the committee.
- Note who will hold the exports if the case is later dismissed or converted.
Export costs come out of a budget the lender usually controls, and any later license receipt may be the lender's collateral too; see whether data license proceeds are cash collateral before promising anyone a recovery.
How to read the results
| Result | What it means | Next action |
|---|---|---|
| Full export verified | Records preserved | Reject on schedule and log the export |
| Export missing attachments or history | Part of the value is still inside the platform | Delay the effective date or negotiate a fuller export |
| Vendor cannot or will not export | The debtor is locked in | Consider a short extension, assumption or a forensic capture |
| Records belong mainly to clients | They are not the estate's to license | Preserve only to meet return and retention duties |
| Health or consumer personal information present | Privacy rules apply to any further use | Counsel review before any license discussion |
The last row needs care. Health information offered for licensing generally has to be de-identified under HIPAA's Expert Determination or Safe Harbor method, or otherwise authorized (HHS de-identification guidance). Separately, a business that discloses California consumers' personal information to a service provider or contractor must have a written agreement limiting its use (Cal. Civ. Code 1798.100 et seq.); check whether the debtor's agreements address return and deletion at termination.
Who usually owns each part of the checklist
| Task | Typical owner | Why |
|---|---|---|
| Identify systems and users | CFO or controller with the CRO's team | They see the invoices and know which departments used what |
| Run and verify exports | IT lead, retained IT consultant or forensic firm | The work needs admin access and technical judgment |
| Set the rejection effective date | Debtor's counsel | It ties the export timeline to the motion |
| Budget the export costs | Financial advisor | Keeps the lender-approved budget accurate |
| Log custody of the exports | Financial advisor or the debtor's records custodian | One log serves the US Trustee, the committee and any later buyer |
Illustrative: a fictional 150-person engineering consultancy files an omnibus motion to reject 38 software contracts. The checklist shows that one of them, a project-management platform, holds the only copy of eleven years of project files and internal correspondence, and that the vendor deletes accounts shortly after termination. Counsel pulls that contract from the motion, the IT consultant completes and verifies an export within two weeks, and the contract is rejected in a later motion. The cost was one more month's subscription.
Red flags that call for a pause
- The admin account belongs to a departed employee, or the subscription is billed to a personal card.
- The contract allows deletion within days of termination.
- The motion seeks rejection effective as of the petition date or the motion date.
- Nobody on the current team can run an export.
- The platform is the only place years of customer or project history exist.
Any one of these is a reason to ask counsel to hold that contract back from the omnibus motion until the export is done. The guide to critical vendor and utility motions for software, cloud and telecom covers keeping these vendors paid in the meantime, and the page on whether a vendor can cut off a debtor after filing explains the limits on vendor self-help.
What a verified export means for a later license
A verified export keeps a license possible even after the platform is gone. SourceX looks for US companies with 50+ full-time employees at peak (contractors excluded), several years of documented operations across many systems, rights to the records and an authorized representative; in a case, that is the debtor in possession or a trustee, with court approval where required. The full baseline is on who qualifies, and wound-down companies qualify on the same terms if the records survive.
If the case may end in dismissal, the exports need a named holder afterwards; see who holds leftover records after a structured dismissal. Advisers who introduce a debtor share basic fit facts only and never handle the exports themselves.
This is general information, not legal, tax or financial advice. Rejection practice and effective dates vary by court; confirm each step with debtor's counsel before the motion is filed.
Next step
Run this checklist on the next omnibus rejection schedule before it is filed, and record the results alongside the initial debtor interview checklist. If you advise debtors and expect to introduce one to SourceX, register as a partner first so the introduction is credited.
- Step 1Share your linkSend your personal link to a company you know.
- Step 2Company appliesThe company applies itself at /apply.
- Step 3Buyer selects and paysThe buyer selects and pays for the data and SourceX receives its fee.
- Step 4You get your rewardYour share of SourceX fees becomes payable.
Common questions
Does rejecting a SaaS contract give the vendor rights to the debtor's data?
No. Rejection is treated as a breach of the contract, not a transfer of the debtor's property, so the records remain the debtor's. The practical risk is access: once the subscription ends, the vendor's terms decide how long the data is kept before deletion. That is why the export should be finished and verified first.
Can a rejection be made effective before the order is entered?
Courts sometimes approve rejection effective as of an earlier date, such as the date the motion was filed or the date the debtor stopped using the service, to limit administrative charges. The standards vary by court. If an earlier effective date is likely, finish the export before the motion is filed, because access may end as soon as the vendor treats the contract as over.
What export format should the debtor ask for?
Ask for the vendor's full native export plus an open format such as CSV or JSON for structured data, with attachments, comments, timestamps and user references intact. Native formats preserve fidelity for later restoration, while open formats make the records readable without the platform. Keep the vendor's export documentation with the files so a later reviewer knows what each field means.
Who runs the exports if the IT staff have left?
Options include a retained IT consultant, the vendor's professional services team, or a forensic firm already engaged for preservation. Whoever does it needs administrator access, which may require account recovery through the vendor using corporate documents and the court's orders. Put the cost in the budget early so the work is not cut when cash is tight.
Is it cheaper to downgrade a subscription than reject it?
Sometimes. Many vendors offer archive, read-only or reduced-seat plans that keep records accessible at a lower monthly cost. The trade-off is a continuing administrative expense, so compare that cost with the time needed to finish exports and complete any sale or license review, and ask counsel how a downgrade affects the contract's treatment in the case.
Related pages
- Are data license proceeds cash collateral in chapter 11?
- Critical vendor and utility motions for software, cloud and telecom providers
- Can a software vendor terminate a contract or cut off access after a bankruptcy filing?
- Which US businesses are a fit for a SourceX data licensing introduction
- Structured dismissal after a 363 sale: who holds the leftover records?
- Initial debtor interview checklist: chapter 11 documents plus a records inventory
Free resources
- Business exit readiness assessment — A preliminary exit readiness score and checklist for advisors.
- SDE vs EBITDA calculator — Seller's discretionary earnings next to market-rate EBITDA.
- IRR calculator — Internal rate of return on annual cash flows.
- All free tools · MCP resource center
By SourceX Partnerships Team · Published 2026-10-09 · Updated 2026-10-09
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